ForceFlux Customer Relationship Management

ForceFlux believes that for CRM to be effective, it must be flexible. Our customer interaction hub concept lets you combine solutions to drive a complete 360° customer view across all your channels, implement real-time decision making to ensure you're targeting the right offer to the right customer, at the right time; and transform your marketing creative and project management into a streamlined, efficient powerhouse. Integrated marketing resource management, marketing, sales, service, and lead management enhance customer engagement, loyalty, and profitability.

Easy and enjoyable to use

Software should look as good as it works. Otherwise, nobody's going to use it. ForceFlux CRM engages every individual, across all teams, with a user experience that's designed to help users work faster and smarter.

The ForceFlux CRM advantages:

  • Create and execute campaigns in 60% less time
  • Manage campaigns with 40% fewer employees
  • Increase response rates by up to 600% and gain quicker feedback on effectiveness
  • Reduce direct mail by up to 95%, with less frequent, more "on message" contacts
  • Increase visibility over call center performance
  • Link ForceFlux ERP systems and data to the front-end lead management in Salesforce

Specialized by industry, ForceFlux CRM meets the distinct needs of a range of industries, including:Financial Services, Oil & Gas, High Tech, Retail, Manufacturing and Pharmaceutical. Provide transparency and manage campaigns more effectively with localized and targeted content.

Anywhere, purpose-built CRM

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, ForceFlux CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.

The best part about ForceFlux CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise.

  • Access for everyone
  • No fixed installation, available for mobile
  • Standard open APIs & integration options
  • Seamless integration with back office systems via ForceFlux Professional Services
  • Real-time personalized offers via embedded ForceFlux marketing automation software

Modern architecture with adaptable platform to meet unique company and customer needs, which is available in multiple languages. ForceFlux CRM is the platform of choice for companies strategically focused on customer engagements. Robust functionality, deep integration, and high flexibility in how you use and deploy your solution result in a solution that works the way you need it to.CRM for the mobile world.

ForceFlux CRM Mobile extends rich functionality to smartphones and tablets, giving your mobile workforce a strong competitive advantage. Interactions with native device features such as mapping, dialing, and email further streamline the mobile user experience. Receive over-the-air updates automatically at no additional charge.

Rich customer profiles and sales productivity tools help users identify opportunities and streamline sales activities. Simultaneously, sales management tools, analytics, and proactive alerts drive accurate forecasting as well as effective team and territory management. Best-practice process automation recommends and performs winning actions that drive results.

ForceFlux CRM was built to give you choice in your solution. Run your solution on-premise, opt for a hosted solution, or run your solution in the cloud.  Successfully compete and win in your industry with ForceFlux CRM, which offers the right tools to help you effectively manage your sales pipeline, drive opportunities to a close, and have visibility across your sales team’s performance. Manage leads, opportunities, and activities from anywhere—at the office, on the road or on a mobile device.

Our flexible and robust configuration creates dynamic, personalized user experiences. Advanced customization accommodates unique requirements by user, team, company, and industry. Features include robust integration, sophisticated security, advanced process automation, and flexible deployment options to meet your unique business needs.