COMPANY DATA
One of the largest Insurance organizations with a long operating history with many thousands of employees
BUSINESS CHALLENGE
- Commercial Underwriting Team required weeks to collect required data
- Slow turnaround to agent/broker hurt ability to win new customers
- Manual application of underwriting rules drove inconsistent results
SOLUTION
- NextGen Underwriting Platform automatically fetches data from external sources, applies underwriting rules, and generates a risk score
- Created in 9 months; in use by over 200 underwriters
COMPANY DATA
One of the largest Insurance with a long operating history with many thousands of employees
BUSINESS CHALLENGE
- Information silos within market organizations prevented account managers from quickly accessing key information
SOLUTION
- ForceFlux application serves as the hub for information
- Over 500 Account Manager now access information on 20,000 accounts through ForceFlux.
- Over 800,000 requests managed to date.
COMPANY DATA
Leading specialist provider of insurance products and services with 500,000 policy holders insurance covering life, identity theft, trauma and more
BUSINESS CHALLENGE
- Remove manual processes and paper from the New Business and Underwriting process, creating end-to-end visibility of the process
- Centralize electronic document storage
- Integrate across multiple existing software applications
SOLUTION
- New Appian application manages the entire end-to-end New Business and Underwriting process
- Accelerated and improved interactions between people and with systems,
- Increased efficiency while reducing overhead
- Created an agile architecture for continuous process improvement
COMPANY DATA
One of the Largest Life Insurance and Financial Services Companies in the World with over 30,000 employees and $57 billion in sales
BUSINESS CHALLENGE
- Enterprise Marketing Request Processing
- Thousands of complex work requests annually for creative design, communications, print, web, and sales support
- Lacked a centralized, standardized and manageable process for receiving, executing, and reporting on the fulfillment of marketing service requests
CLOUD SOLUTION
- Marketing Service Request Management
- 164% productivity increase from Marketing solution
- Went live in 40 days
- Initial solution expanded to other areas of corporate marketing with Mobile and Social BPM capabilities
COMPANY DATA
One of the largest long-term Insurance providers
BUSINESS CHALLENGE
- Modernize outdated systems for better visibility and management of client-related documents and processes
- Overwhelmed by the sheer number of historical client documents
- Needed a flexible platform that could integrate large sets of data
- Wanted a single unified interface for accessing data from multiple systems
SOLUTION
- BPM-based Call Center Application
- Overlays multiple back-end customer support applications
- Surfaces data for reporting and business actionProvides a unified system for holistic client management